By using TXT or SPF records, the owner of a domain name is able to specify which machines are allowed to send emails using their domain. Receivers can then validate the SPF and reject messages from unauthorised senders before receiving the body of the message. This helps fight spam, as it restricts which email servers are allowed to send emails using your domain name. Below are instructions on how to add SPF records on your account.

Cloud:

To create a TXT record:

1. Log in to the Admin Panel
2. Hover over 'Domains' and click 'Manage Domains'
3. Click the domain you want to edit
4. Click 'Zone Manager' in the left menu
5. In the section 'To add a record to this zone click on a type,' click TXT
6. Leave the name field blank
7. Type the text record in the TXT field  eg. "v=spf1 mx ip4:XXX.XXX.XXX.XXX ~all"
8. Click [Add Record]

Note: The SPF records in this article are examples only and may not work for your email hosting. TPP Wholesale does not validate SPF syntax on request. If your email stops working altogether, please remove this record and confirm the TXT record string before retrying to enter this record.

cPanel:


Replace XXX.XXX.XXX.XXX with your server ip

To create a TXT record:

1. Log in to the Admin Panel
2. Hover over 'Domains' and click 'Manage Domains'
3. Click the domain you want to edit
4. Click 'cPanel'
5. Click [Manage Account (opens new window)] to launch cPanel window
6. Click 'Advanced DNS Zone Editor'
7. Use the Add a Record form on this page to create the record as follows:

• Name - the hostname you wish to create the record for
• TTL - 14400
• Type - TXT
• TXT Data - enter the TXT string as available to you eg. v=spf1 mx ip4:XXX.XXX.XXX.XXX ~all
  

1. Click [Add Record] to save the configuration
   

Note: The SPF records in this article are examples only and may not work for your email hosting. TPP Wholesale does not validate SPF syntax on request. If your email stops working altogether, please remove this record and confirm the TXT Data string before retrying to enter this record.

For further assistance with SPF records, you may refer to the below 3rd party URLs

• http://www.kitterman.com/spf/validate.html
• http://mxtoolbox.com/spf.aspx