Overview
This guide will explain how to resolve the issue of “INFO.XML NOT FOUND”
This error usually occurs when the scripts packages are missing.
If you have a firewall, then please allow access to download all packages from *.softaculous.com
There are two ways to resolve this issue.
1) Using Softaculous Admin Panel.
2) Using CRON Command.
1) Using Softaculous Admin Panel
Go to Softaculous Admin Panel.
Click on Software Tab.
Select All the scripts to enable all the scripts.
Click on Update Settings button.
This will download all the selected scripts and your issue of INFO.XML NOT FOUND will be resolved.
2) Using CRON
Please run the following CRON command according to your panel to resolve the issue.For cPanel SSH to your server as root and enter following commands :
/usr/local/cpanel/3rdparty/bin/php /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/cron.php
For Direct Admin SSH to your server as root and enter following commands :
/usr/local/bin/php -d open_basedir="" -d safe_mode=0 -d disable_functions="" /usr/local/directadmin/plugins/softaculous/cron.php
For Plesk SSH to your server as root and enter following commands :
/usr/local/softaculous/bin/php /usr/local/softaculous/cron.php
For ISPManager SSH to your server as root and enter following commands :
php /usr/local/softaculous/cron.php
For InterWorx SSH to your server as root and enter following commands :
/home/interworx/bin/php /usr/local/softaculous/cron.php
For H-Sphere SSH to your server as root and enter following commands :
/hsphere/shared/php5/bin/php-cli -d open_basedir="" -d safe_mode=0 -d disable_functions="" /usr/local/softaculous/cron.php
