Amount Debited and not reflected on Invoice Print

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Submit one ticket to our billing department with the payment details like Date, Time, Registered mail id, Phone number and the transaction details. If the transactions are recorded on our gateway logs, then we will manually update it on your invoices.

 

If the transactions are not recorded on gateway logs, 

As money is debited from your customer account, it will be credited to their account within 10-12 business days.

 

If the money is not credited back to their account in said time, I request you to kindly inform the customer to raise a dispute with their bank. They will be able to trace the funds and assist them further.


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